What Data We Collect And Keep
When you open an account wallet with icash88, we ask for the basics — your name, contact number, date of birth and the identification needed to confirm who you are. If you top up through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, the transaction
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reference and wallet details tied to that payment stay logged against your account so we can match deposits and withdrawals correctly and spot anything that looks off. We also note which device and browser you're using when you log in, mainly to catch unfamiliar sign-ins early.
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None of this gets sold or handed to outside marketers — what we hold is used to run your wallet, confirm your identity during withdrawal checks, and answer you when you reach out to support. How long we keep a record depends on what it's for:
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transaction logs stay as long as your account is active plus whatever period local law in your region requires for financial recordkeeping; session cookies that keep you logged in expire faster. Because rules differ by region, parts of this policy — like certain check timelines or
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which authority you can raise a concern with — depend on local law and apply only where local law permits. If anything here reads unclear, our support channels below can walk you through exactly what's on file for your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.